Providing Computer Help and Support to business in and around Hastings, St Leonards, Battle and Bexhill, East Sussex. Also has a few snippets of random things.

Sunday, March 08, 2009

A 'Rupert'

Had an unusual one with a laptop today. I don't normally do laptop repairs, but this one seemed straightforward if the cause wasn't so bizarre.

The CD mechanism had been pushed down so the tray wouldn't open. This was caused by the user burning a CD and setting the laptop down on the floor whilst it completed.

What the user hadn't bargained on was their dog, Rupert sitting on the tray as it ejected on completion of writing the disc.

Stripping the drive out of the laptop and removing the outer casing revealed a simple repair - one of the runners had been bent and was easily straightened.