A couple of interesting ones

The first is a laptop that the user reports has a virus, it keeps re-booting when CTRL-ALT-DEL is pressed to log in. The user states this happens in both safe mode and normal and thinks it is a virus. I'm not so sure - I'm going in tomorrow to carry out a data recovery and will post back the actual cause.

The second is a user complaining about not receiving emails. I have asked that he gets the senders to send me their bounce messages so I can investigate further. There is no filtering on the server other than to flag spam/viruses.

I'll keep you all posted.