As readers of this blog may be aware, I bought myself a HP G70-111EM laptop back in January, however had to return it for repair following a burning smell when booting. For many years, I have used only Toshiba laptops, but was convinced by a special offer in my local electronics store.
I received the repaired unit back from HP last Thursday. For two days it was fine, but upon booting it this morning, had exactly the same symptoms as when I sent it in for repair. I telephoned HP and asked whether I could have a replacement unit, as clearly mine was unfit for purpose. I was informed that no, I had to send it in for a further repair. This means that out of ownership for one month, I have had 5 days usage from this machine.
I have sent an email to the CEO of HP in the UK asking him to take some remedial action before I start bringing in big guns such as Trading Standards etc.
Their response will be posted here.
Providing Computer Help and Support to business in and around Hastings, St Leonards, Battle and Bexhill, East Sussex. Also has a few snippets of random things.
Saturday, February 14, 2009
The ongoing saga of my HP Laptop
Labels:
failure,
G70-111EM,
hewlett packard,
laptop,
repair,
trading standards
Subscribe to:
Post Comments (Atom)
Labels
mysql
php
hastings
hastings musical festival
laptop
website
east Sussex
hastings music festival
Windows XP
blog
computer support
design
directory
dns
failure
findapro
hewlett packard
internet provider
javascript
music
printer
racing tips
samphire
security
virus
vpn
zen cart
.htaccess
1066
A3 Prints
B A C Productions
Ben
G70-111EM
HP
access
accounting
accounts
adsense
advertising
ajax
anti-virus
anyone there
attribute
backlink
betting
bird
brighton
building
cat5
cms
coding
collaboration
components
content
content management
control-alt-delete
database
decisions
defrag
denial of service
disaster
disk drives
dj
dos
ds
ebay
electrofied
email
error 39
extension
feeding
filename
fragmentation
free
fstab
garden
google
hardware
hastings rock
hello
hmf
hoax
lan
life is beautiful
link
linux
mac
mail
memory
migration
missing CD
mod_rewrite
multidimensional
network
nintendo
off-site
password
phpnuke
power
pricing
procedure
programme
protection
proxy
quickbooks
ranking
recovery
registry
repair
revenue
ribbon cable
router
routing
roy penfold
sage
seo
server
shutdown
slow
slugs
smoke
snopes
spam
spamassassin
squid
st leonards
streetview
substitution
supply
surge
symantec
telephone
telephone stats
trading standards
trojan
turbocash
variable
wan
web design
web hosting
web site
web sites
website design
wildlife
wiring
zencart
1 comment:
I think multimedia laptops are always more expensive and heavier than your standard model. These laptops come with a powerful processor, abundant memory and a large hard drive.
Post a Comment