Providing Computer Help and Support to business in and around Hastings, St Leonards, Battle and Bexhill, East Sussex. Also has a few snippets of random things.

Saturday, February 04, 2006

Five Tips for getting the best value out of your IT guy

Don't go to your IT guy with solutions, give him problems. A lot of clients might propose throwing extra storage into their computer system, when perhaps a better document storage format may suit the business better for example. A good IT guy will carefully fit the solution to your business model.

Give your IT guy the big picture. Computers and Information Technology are but a small part of business operations. You need a solution that integrates with your business seamlessly.

Manage the task. Do not rely on your IT guy. Ask for written progress reports and proposals/specifications. You don't want to waste the money you have spent on this task without retaining some knowledge after the IT guy leaves.

Understand the big picture yourself and how the details fit into this jigsaw. The key to most successful IT projects is to implement the key, essential parts first then work on an iterative process of optimisation and enhancement.

Get a proposal for the project in writing. Ask that a timeline or other indication of how the project should proceed is included. This can help identify any scheduling conflicts early on in the project so they can be resolved easily and with minimal expense.

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